Middle East & North Africa
If you are interested in the franchise opportunity in your city or region, welcome to contact us!
Home Supports FAQs
Frequently Asked Questions for you.
Q: Can I be your associated installer?
Yes, of course. If you are professional and experienced in, please feel free to contact us. Our team will check your qualification and make a decision whether you meet our requirements or not.
Q: Can you renovate my old CCTV system?
Yes, of course. The IoT technology have been developing very quickly. UMOVAL team will recommend replacement products to you according to your requirements and the current advanced technology.
Q: What is the warranty of UMOVAL branded products?
There are 12-months or 24-months warranty for different types of products. Please contact our Sales Team or Customer Supports Team for details.
Q: What kinds of customer supports will I get after sales?
Both shipping services and associated installation services will be supplied by UMOVAL. And warranty supports will be supplied, too. The maintenance of the sold devices locally should be done by local dealer with reasonable fees according to the local costs.
Q: I am a local dealer of UMOVAL, what should I do to guarantee my customers’ warranty and supports?
Retailed customers supports should be supplied by local dealer mainly. And UMOVAL team will cooperate with local dealers on customer supports by supplying replacement accessories.
If your questions and answers are not displayed in the list of FAQs, please send your questions to us directly. We will do the customer supports for you within 24 hours in working days.