Middle East & North Africa
If you are interested in the franchise opportunity in your city or region, welcome to contact us!
Home Supports FAQs
Frequently Asked Questions for you.
Q: Can you send your pricelist or quotation sheet to me?
Yes, of course. Please send your inquiry to us by email. UMOVAL Sales Team will contact you in 1 working day. And the pricelist or quotation sheet will be sent to you by email.
Q: Can you send your product e-catalogs to me?
Yes, of course. Please keep in touch with us by email and tell us what type of products you are interested in. UMOVAL Sales Team will send the product e-catalogs to you by email according to your requirements. Or please download the e-catalogs on the website directly.
Q: It is the first time for me to import goods from China. What should I do with you?
Please don't be worried if you are not experienced in imports business. UMOVAL Global Sales Team and the Logistics Team will arrange the shipment for you or recommend professional forwarders and customs clearance agents to help you on the shipment and customs clearance. And you will be experienced on foreign trading soon with the help of UMOVAL Global Sales Team and Logistics Team.
Q: How can I place orders from you to save both time and money?
UMOVAL Teams will do everything for you, including professional communication and recommendation, production, arranging the shipment, associated installation and customer supports etc. The only thing you have to do is to do marketing and sales locally, and finish the contracted projects. It will help you to save time and money by cooperating with UMOVAL.
Q: Will you arrange installation service for us?
Our team can arrange local associated installer to finish the job for you and you should pay for the installation fees directly to the installer. Or you can find local installation service nearby by yourself.
In addition, the installation guidance will be packaged along with the goods.
Q: If I am your local dealer, may I arrange the installation job by myself?
Yes, of course. The installation service should be supplied by local dealer. If not, UMOVAL associated installation service will be supplied to local dealer for installation.
Q: What is associated installation?
Associated installation is an associated program set up by UMOVAL. More and more local installers or installation service companies have joined the program. And the installation jobs will be finished by local associated installers in the city.
If your questions and answers are not displayed in the list of FAQs, please send your questions to us directly. We will do the customer supports for you within 24 hours in working days.